ABOUT US
OUR STORY
New Comfort Travel Lines (NCTL) is your premier travel partner, committed to delivering innovative and reliable transportation solutions. As a group company of MKT Enterprises, NCTL stands as a revolutionary entity in the transportation industry. Our focus on customer satisfaction, employee friendliness, and on-time service delivery has positioned us as pioneers in providing transport solutions for various corporate clients. We are proud to be the first company operating on the OMR, exclusively serving the Small and Mid-passenger vehicle segment.
At New Comfort Travel Lines, we go beyond being a transportation service provider – we are your partners in ensuring safe, comfortable, and timely journeys. Trust us to be there for you, always.
Your comfort, our commitment – New Comfort Travel Lines.
Our Vision
To be the unparalleled leader in transportation services, setting the standard for safety, comfort, and reliability, while consistently exceeding customer expectations and contributing to the sustainable growth of communities we serve.
Our Mission
We commit to innovatively redefine transportation, prioritizing safety, comfort, and satisfaction. Revolutionizing the industry through excellence, employee contentment, and environmental responsibility, we aim to be the preferred travel partner.
Our Objectives
At New Comfort Travel Lines, our unwavering commitment revolves around prioritizing customer safety and comfort, ensuring uninterrupted service, achieving 100% service delivery, providing accident-free travel experiences, and fostering employee satisfaction for enhanced service quality.
OUR TEAM
We take pride in our well-equipped, educated, and polite staff members who work around the clock on a shift basis to serve you better. Our experienced staff is categorized into specialized sections, including Booking, Billing, MIS, Coordinators, and Maintenance, each contributing their expertise to ensure smooth operations.
